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Connectwise Plugin Not Logging In Correctly (API)

Discussion in 'Windows' started by Frick, Dec 21, 2017.

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  1. Frick

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    The Connectwise plugin for the Windows client is not logging into the Connectwise API correctly. When setup and a call comes in, it opens the web browser window (using the API URL: https://api-na.myconnectwise.net...) but brings up the Connectwise account login screen. It appears the plugin is not passing the API public and/or private key correctly.

    I have verified the API keys, and tried creating new ones without any success in getting it working.

    I do have 2FA enabled on the account, so I am not sure that is part of the problem, (I would assume the API login should get past that).

    I prefer the Windows client and would like to get it working, so any help is appreciated.
     
  2. Frick

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    Does anyone use the Connectwise client? Wondering due to the lack of any replies...
     
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