Convert CallerID at Forwarded Calls

Discussion in 'Ideas' started by timmbo, Aug 28, 2017.

Convert CallerID at Forwarded Calls 5 5 2votes
5/5, 2 votes

  1. timmbo

    Joined:
    Aug 25, 2017
    Messages:
    96
    Likes Received:
    42
    Hi,

    a lot of my customers are working with Support Staff after working hours.
    They are standby with the Cellularphones, but no Smartphones, they to Brakeable.
    So they have to see the Originate CallerID(A-Number) on they phones.
    So i tried to manage the incoming CallerID to convert to this one which need the Provider to make to call complete.

    A-Number = 0720010019 and when this Caller hast to be forwarded to the Supportstaff the FROM-Field has to converted to +43720010019 for the outgoing call.

    This is not possilbe right now if the CallerID during working hours should be 0720010019, so only if the call is forwarded the FROM-Field hast to be converted.


    Bye
    Timm
     
    ITW likes this.
  2. timmbo

    Joined:
    Aug 25, 2017
    Messages:
    96
    Likes Received:
    42
    Hi,

    I think in the DACH Region is this a good Feature for Clip No Screening.
    Here in Austria you can send the A-Numbers to your own Cellular-Phones.


    Bye
    Timm
     
    ITW likes this.