Solved Create Personal Identification for Call by Name without a phone?

Discussion in '3CX Phone System - General' started by ITSteve, Oct 4, 2017.

Thread Status:
Not open for further replies.
  1. ITSteve

    Joined:
    Sep 13, 2017
    Messages:
    17
    Likes Received:
    0
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    Hello @ITSteve

    Please note that you need to record a self identification message that is not the same as the voicemail prompt. You can register a 3CX client and follow the steps described in the thread you mentioned.
     
  3. ITSteve

    Joined:
    Sep 13, 2017
    Messages:
    17
    Likes Received:
    0
    The thread states that I must have a physical phone to create the self identification message - is that correct? Or am I missing something?

    Thanks.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,349
    Likes Received:
    274
    The thread states that it cannot be done via the web client. You can do it by calling voicemail from your 3CX client.
     
  5. ITSteve

    Joined:
    Sep 13, 2017
    Messages:
    17
    Likes Received:
    0
    I was able to dial 9999 to access voicemail via the android app, and set it there. Thank you.
     
  6. GiannosC_3CX

    GiannosC_3CX Guest

    ITSteve,

    Glad to hear that you found the solution :)
     
Thread Status:
Not open for further replies.