create voice mail personal message with 3CX softphone

Discussion in '3CX Phone System - General' started by ITManagerA&G, Apr 5, 2012.

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  1. ITManagerA&G

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    I was wondering how you can create a personal voice mail message with the softphone I can do it with our hard phones via the menu but not on the soft phone. I cannot work out how you can do it through the phone (Cisco SPA504G) for individulas as the phone is set for the individual. I would appreciate any asistance here, thank you in advance.
     
  2. stillabdul

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    If you have a 3 digit extension, then 999; if you have a 2 digit extension then you can dial 99. The softphone also has a voicemail key. You should be prompted to log in and if you follow the prompts, you should be good.
     
  3. gavinuk123

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    The only problem with the default voicemail number 999, is that is calls the mergency services in the UK. We have changed it to 777!
     
  4. Chalky

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    Changing your mailbox settings shouldn't be any different on the software phone than it would be doing it on a physical phone. i.e:

    • Dial your VM number (777 in your case)
      Enter your PIN
      Press 9 for options
      Press 8 to change your greeting message
     
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