Create Voicemail Recording from Wav File

Discussion in '3CX Phone System - General' started by stevodevo, Sep 24, 2010.

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  1. stevodevo

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    I have a professionally recorded voicemail greeting that I'd like to use on an extension. The greeting is recorded in a .wav format but I can't work out how to upload that as the greeting. I have done this on Digital Receptionists but can't work out how to get it done on an extension.

    Thanks
     
  2. mfm

    mfm Active Member

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    Hi,

    You would have to upload it here but ensure it is at the correct format 16bit mono according to 3CX standards to avoid excessive CPU usage.

    Code:
    %allusersprofile\3CX\Data\Ivr\Voicemail\Extensions
     
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  3. stevodevo

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    Thanks! What do I call the file?
     
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