- Joined
- Mar 20, 2018
- Messages
- 34
- Reaction score
- 1
Hello,
I'm trying to make a call routing switch in the call flow designer. But it's a bit confusing.
What i'm trying to make is that the receptionist can call to an internal number and choose a variable.
1 - during the day -> 3 options.
2 - Tuesday afternoon -> 2 options
3 - Emergancy -> Announcement that the receptionist is not available.
Is it possible to store a variable by calling an internal number, so that the external caller follows the routing given by the variable?.
Kind Regards.
Maurice
I'm trying to make a call routing switch in the call flow designer. But it's a bit confusing.
What i'm trying to make is that the receptionist can call to an internal number and choose a variable.
1 - during the day -> 3 options.
2 - Tuesday afternoon -> 2 options
3 - Emergancy -> Announcement that the receptionist is not available.
Is it possible to store a variable by calling an internal number, so that the external caller follows the routing given by the variable?.
Kind Regards.
Maurice