CRM Command Line API

Discussion in 'Windows' started by syd1972, Jun 27, 2009.

Thread Status:
Not open for further replies.
  1. syd1972

    Joined:
    Mar 14, 2009
    Messages:
    1
    Likes Received:
    0
    Hi
    how i have to configure my 3cx assistant to get parameters like callerid, notificationtype, calltype.
    I've tried in various mode but i received jus telephone number with %callid% variable, ntthing with %notificationtype% or something similar

    thanks in advance
    Peppe
     
  2. bluetel2

    bluetel2 Member

    Joined:
    Oct 16, 2008
    Messages:
    377
    Likes Received:
    5
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bz

    bz

    Joined:
    Mar 17, 2009
    Messages:
    2
    Likes Received:
    0
    hi
    yes i read http://wiki.3cx.com/api/crm-api

    the assistant run my <crm program>.exe but evaluate just the %callid% parameter, notthing about the others...

    i tried to add the others in the option tab (es. %CallType% , %calltype%, %NotificationType%, %n%, %N%) without any result

    thanks in advance
    Peppe
     
  4. kolbas

    Joined:
    Sep 16, 2009
    Messages:
    1
    Likes Received:
    0
    And so... can we wait some answers from creators? This simple way to connect most hand-maded crm with 3cx is very-very useful! Why we have troubles with it?
     
  5. ronstevens

    Joined:
    Jun 7, 2010
    Messages:
    1
    Likes Received:
    0
    The link above to the wiki page is no longer working,

    <crm program>.exe /N:NotificationType [/C] [/T] /I:CallId

    where <crm program> .exe is the full path to your application?

    in the 3CX Assistant when I try and add other notifications I have no result.

    I tried to specify the path in the text box.

    Ron
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. logical3

    Joined:
    May 25, 2010
    Messages:
    1
    Likes Received:
    0
    did you ever find a solution to this problem?
    i've tried all the %variable% combinations i can think of and none seem to hand my application the other call info.
     
  7. Roshen

    Joined:
    Jan 16, 2009
    Messages:
    35
    Likes Received:
    0
    The documentation clearly states that you should be able to get notification when the phone rings, call is answered and call is ended. I also only get 1 notification (when the phone rings) with only the %callid% parrameter.

    Does 3cx care to comment? there are a few posts about this now.
    Help would be appreciated!

    -Roshen
     
  8. salland

    Joined:
    Jun 14, 2010
    Messages:
    6
    Likes Received:
    0
    This what i get from 3CX:
    so it is useless in most office systems.....


    Hi Laurens,

    Thank you for your email.

    Unfortunately it is not possible at this time with the parameter to change accordingly to the original caller ID. When the parameter %callid% is used, it will display the caller ID of the party initiating the call thus in this case the extension which is making a transfer. As my colleague stated, kindly post this as a feature request on ideas.3cx.com for possible future releases to have this included.

    -------
    Regards

    Matthew Shoults
    Technical Support Engineer
    -------
     
Thread Status:
Not open for further replies.