I have a CRM with a REST API and tried to use your CRM Intergration Editor.
I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/.
I have two REST services with sligthly different responses. But both services returns a json with for example the attributes email and id. Now the problem is that one response matches in the response tree and one not even if the returned json attributes (i.e. email) and the CRM Editor template are the same.
For this REST response I get a match for id and email:
[{"email":"[email protected]","firmaId":1381,"firstname":"Sia","id":29,"invitationallvisaapero":true,"lastname":"Ruh","phone":"+43 41 493 01 03","referencelist":false,"salutation":"Frau","sex":1,"useprivateaddress":false}]
For this one I have no match for id and email:
[{"company":"Al AG","email":"[email protected]","firstName":"Sia","id":29,"lastName":"Ruh","phoneDirect":"+43 41 493 01 03","phoneFirm":"+43 44 436 01 10"}]
Do you have an idea where the problem could be?
And even if I have a match for the first one in the "response tree" and in the "variables" tab there is no entry in the "output" tab of the CRM Intergration Editor.
I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/.
I have two REST services with sligthly different responses. But both services returns a json with for example the attributes email and id. Now the problem is that one response matches in the response tree and one not even if the returned json attributes (i.e. email) and the CRM Editor template are the same.
For this REST response I get a match for id and email:
[{"email":"[email protected]","firmaId":1381,"firstname":"Sia","id":29,"invitationallvisaapero":true,"lastname":"Ruh","phone":"+43 41 493 01 03","referencelist":false,"salutation":"Frau","sex":1,"useprivateaddress":false}]
For this one I have no match for id and email:
[{"company":"Al AG","email":"[email protected]","firstName":"Sia","id":29,"lastName":"Ruh","phoneDirect":"+43 41 493 01 03","phoneFirm":"+43 44 436 01 10"}]
Do you have an idea where the problem could be?
And even if I have a match for the first one in the "response tree" and in the "variables" tab there is no entry in the "output" tab of the CRM Intergration Editor.
Phone System 