CTI is always on, v12

Discussion in '3CX Phone System - General' started by Fohnbit, Jul 22, 2013.

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  1. Fohnbit

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    Hello

    I installed v12 on a windows 2008 R2.
    Android, Ipad and 3CXPhone v 6.0, 2 Siemens VOIP telephones

    All works fine!

    But when I install the 3CXPhone 12 on my Windows 8 x64, the Softphone is always in CTI Mode and I can´t made any call.
    How can I switch to the normal mode?

    Thanks
     
  2. AndreasP_3CX

    AndreasP_3CX New Member
    3CX Support

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    Hi Fohnbit, that is correct, for now CTI Mode is the default mode for 3CXPhone but in order to to use CTI mode you have to have the 3CXPhone client AND a hard-phone configured on the SAME extension. Please let me know if you have any further inquiries. Thank you for your time and patience
     
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  3. Fohnbit

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    Ok, thank you!
     
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