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CTI mode for RDS & Citrix and local soft client

Discussion in 'Ideas' started by RobP, Jun 23, 2017.

CTI mode for RDS & Citrix and local soft client 5 5 7votes
5/5, 7 votes

  1. RobP

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    Jun 23, 2017
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    Hi,


    It would be great if it’s possible to use the 3CX client in CTI mode on a RDS or Citrix server with a 3CX client installed on the local device\client with an usb headset instead of using a SIP phone. This way, features such as 'hot key' are available to the customers in a remote environment. The local soft client provides the audio stream and the CTI client provides functionality.


    Most of you know that audio streams through RDP or ICA are horrible and this should be a perfect solution and this could be a perfect solution!


    Thanks
     
    DolbySR and patrick.eekhout like this.
  2. Arpan Arora

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    Jun 23, 2017
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    Brilliant Idea !
     
  3. Guy Zuercher

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    Dec 27, 2017
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    This functionality is still needed. Other products like Swyx support this already.