- Joined
- Jun 23, 2017
- Messages
- 3
- Reaction score
- 2
Hi,
It would be great if it’s possible to use the 3CX client in CTI mode on a RDS or Citrix server with a 3CX client installed on the local device\client with an usb headset instead of using a SIP phone. This way, features such as 'hot key' are available to the customers in a remote environment. The local soft client provides the audio stream and the CTI client provides functionality.
Most of you know that audio streams through RDP or ICA are horrible and this should be a perfect solution and this could be a perfect solution!
Thanks
It would be great if it’s possible to use the 3CX client in CTI mode on a RDS or Citrix server with a 3CX client installed on the local device\client with an usb headset instead of using a SIP phone. This way, features such as 'hot key' are available to the customers in a remote environment. The local soft client provides the audio stream and the CTI client provides functionality.
Most of you know that audio streams through RDP or ICA are horrible and this should be a perfect solution and this could be a perfect solution!
Thanks
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