bannerks
Customer
- Joined
- Apr 27, 2014
- Messages
- 16
- Reaction score
- 0
Hello I have just upgraded to V12 of 3CX,uninstalled the old windows client and installed the new 3CX Phone.
It communicates fine when in 3XCPhone(softphone mode) but when i swicth over to CTI (so i can dial out on the handset from my screen) it shows as Not connected. I do have an entry both in the 3CX Phone Clients and also in Phones against the same extension. Any ideas of how to fix this would be greatly appreciated.
Thanks
It communicates fine when in 3XCPhone(softphone mode) but when i swicth over to CTI (so i can dial out on the handset from my screen) it shows as Not connected. I do have an entry both in the 3CX Phone Clients and also in Phones against the same extension. Any ideas of how to fix this would be greatly appreciated.
Thanks