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Current/Max Simultaneous Calls

Discussion in 'Ideas' started by Kevin Carlson, Nov 13, 2017.

Current/Max Simultaneous Calls 5 5 9votes
5/5, 9 votes

  1. Kevin Carlson

    Mar 21, 2017
    Likes Received:
    Would be nice to see on the dashboard a seperate graph (like the CPU and Memory)
    Of Current Calls / Max Calls (Trunks in use). This would help with seeing how many trunks are needed or an upgrade of the phone system license is needed.

    Perhaps even a report that will show the same thing.

    I know there is the option in the PBX Status that shows "Active" but does not help with showing trends.
  2. Jason Loeken

    Aug 18, 2017
    Likes Received:
    can you please add graph for the last 30 days .
    past concurrent calls graph, Channel Usage, Licence usage, i don't care what you call it but it needs to happen..
    Customers need to know when they need to upgrade there 3cx licence... before they start missing calls or it starts to affect there business.

    as to this post it would also be good to see the internal call usage beside external call usage. Plotted as a separate graph color.
    • Total calls
    • Inbound calls
    • outbound calls
    • internal Calls
    • Other
    please find my suggestion:
    Mark Kurowski likes this.