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Currently supported doorphones?

Discussion in '3CX Phone System - General' started by Roberto Etcheverry, Mar 13, 2018.

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  1. Roberto Etcheverry

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    I'm looking for doorphones and I've hit a snag. Since we live in LA it's kinda hard to import all the way from the EU and most of the distributors we know of don't carry Alphatech. The fanvil i20/i21 seems to be EoL'ed, is the i30 supported? Any recommendation on the video-doorphone front?
    Thanks in advance!
     
  2. Saqqara

    Saqqara Well-Known Member

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    We are using 2N products without any issues - https://www.2n.cz/en_GB/contacts

    Main unit 2N® IP Verso https://www.2n.cz/en_GB/products/ip-access-control , then you add extra modules - IP Access Contrpl units

    know it is not supported, you just manually config the sip details within the device. When you setup the device, it will dial an extension or group and allow you to enter dtmf codes to open the door.
     
    #2 Saqqara, Mar 13, 2018
    Last edited: Mar 13, 2018
  3. eddv123

    eddv123 Well-Known Member

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    Hi Roberto,

    See here, 3CX now list the supported door phone models:
    https://www.3cx.com/sip-phones/

    See "Supported Infrastructure Devices (Doorphones/ PA Systems/ Intercom)". Personally I would always recommend acquiring a supported product for peace of mind.
     
    #3 eddv123, Mar 13, 2018
    Last edited: Mar 13, 2018
  4. Roberto Etcheverry

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  5. eddv123

    eddv123 Well-Known Member

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    Alphatech in the UK are also called Moshi door entry systems - it maybe that you need to search for that name.

    Cyberdata are distributed by 888 VoIP and many other distributors in the U.S it would seem:
    http://www.cyberdata.net/support/voip/ordervoip.html
     
  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Please note that the tested and supported devices by us are the ones listed in our website. I can see however that Fanvil has 3CX listed as a compatible system for the i30, but if you face any issues you will need to speak to Fanvil. Generally speaking as this is a SIP device it should work with the PBX.
     
  7. Saqqara

    Saqqara Well-Known Member

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    Have to agree with YiannishH_3CX, if the device is a SIP device it should work.

    Really do not need templates to configure these devices, just manually add the sip details to the unit (probably via web front end)
     
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