Solved Custom audio message on incoming call

Discussion in '3CX Phone System - General' started by migors, Nov 14, 2017.

Thread Status:
Not open for further replies.
  1. migors

    Joined:
    Nov 13, 2017
    Messages:
    17
    Likes Received:
    0
    Hi friends, just installed free PBX edition on google cloud, I managed to connect softphones and ip phones.
    But what ever i do i can not setup custom audio file on incoming call.
    i have one incoming landline number and i need to play welcome message immediately without default ringing.Like Hello you called company you will be connected to operator (or something similar), after welcome, on hold music, and if possible then, all operators are busy please wait, audio.
    How i understand I need add digital assistant but what ever way i try it does not work.

    Do you have same manual for this scenario?

    what should be extension configuration and how to configure digital assistant?
    Is this even possible with free edition?
    Thanks for help.
     
  2. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,048
    Likes Received:
    156
    All the manuals are here https://www.3cx.com/docs/manual/

    On the Destination for No or invalid input, set it to 1 second and forward to extension or hunt group
     
    #2 Saqqara, Nov 14, 2017
    Last edited: Nov 14, 2017
  3. migors

    Joined:
    Nov 13, 2017
    Messages:
    17
    Likes Received:
    0
Thread Status:
Not open for further replies.