Custom callerid

Discussion in '3CX Phone System - General' started by maudam, Mar 28, 2014.

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  1. maudam

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    Hi,
    i'm trying to set the same caller id for two different voip providers for backup purpose. These providers are in trunk mode without authentication.
    These providers use as default callerid the AUTHID passed by 3cx.
    When in 3cxd i try to create the second voip provider, 3cx tell me the number is already used and so i can't configure it.

    I have created the second provider with random number in authid but i wasn't able to find a way to manipulate the AUTHID in outgoing rules for provider.

    How can i solve this issue ?

    Thanks
     
  2. carolinainnovative

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    Edit the port itself (expand out the voip provider then select the first entry - which should be the port itself. might be identified by a number you've put in there) and edit the "outbound caller ID" field on that port. It is in "Other Options"

    See (crudely edited) image here:
     

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