Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Custom Tempates

Discussion in '3CX Phone System - General' started by Saqqara, Oct 19, 2016.

Thread Status:
Not open for further replies.
  1. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,255
    Likes Received:
    203
    I have copied the default yealink templates, as we adjust the line and function keys - template is saved as another name

    I have a few issues

    1. You can not change the template used by the extension when it has been already configured / provisioned. You have to delete the phone and enter the details using the correct template

    2. When you assign a phone to an extension, it will always select the default template for the phone, you do not have the option to select which template

    Is there away to overcome the above issues ?

    We are running version 15 SP2
     
  2. aberry

    aberry New Member

    Joined:
    Jan 13, 2015
    Messages:
    119
    Likes Received:
    7
    This is definitely a problem, is there a plan for an update that allows us to select a template at phone assignment as well as select an alternate template after phone has been provisioned?
     
  3. weebnuts

    Joined:
    Sep 13, 2007
    Messages:
    37
    Likes Received:
    0
    Yes, this is a big issue. You should be able to select the template in the Phones tab, and select multiple to apply a template.
     
Thread Status:
Not open for further replies.