Customer has questions about call reports

Discussion in '3CX Phone System - General' started by dsmith_ECS, Aug 31, 2016.

Thread Status:
Not open for further replies.
  1. dsmith_ECS

    Joined:
    May 10, 2016
    Messages:
    1
    Likes Received:
    0
    Good day. My customer is running V14 (Pro) and is using the call queues for inbound call handling. I have given them access to the call reports menu, but they have questions about how to decipher the reports they run. Is there a guide that I can provide them with the will give some understanding of the info they get in call reports?
     
Thread Status:
Not open for further replies.