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Customize alert info

Discussion in 'Ideas' started by chikara sugiyama, Dec 14, 2017.

Customize alert info 5 5 4votes
5/5, 4 votes

  1. chikara sugiyama

    Jun 15, 2014
    Likes Received:
    (Translated from Japanese to English by Google translation)

    I often hear from users that they want to divide the ring tone for each SIPTRUNK.

    Operation is sent from SIPTRUNK to the extension via IVR, Ringing group, ACD.

    Certainly there are alert info such as IVR and Que, but it is troublesome when setting multiple IVR and ACD.

    Ideally I would like to set alert info for IVR, Ringing group, ACD Virtual Extension Numbe.
    I think that the number of Virtual Extension Numbe is sufficient for the value of alert info.

    Do not you think it is convenient?
  2. Silly English Kniggit

    Sep 13, 2017
    Likes Received:
    Distinctive ring is sort of supported - but 3CX doesn't configure it properly. It's usually possible by template hacking - but it could be vastly improved. 20 year old systems we're replacing have this feature - it's embarrassing to say 3CX doesn't.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. J_Hermsen

    Aug 29, 2016
    Likes Received:
    I'd like to be able to distinct ringtones between the different Queues with specific alert-info would be use full