Dashboard license not updating

Discussion in '3CX Phone System - General' started by sohc, Feb 26, 2018.

Thread Status:
Not open for further replies.
  1. sohc

    Joined:
    Apr 22, 2009
    Messages:
    24
    Likes Received:
    1
    Hi all,
    I have applied the new license key and it is showing up when I click on license.

    However, the dashboard still shows the old license. This is also preventing me from downloading updates.

    I have restarted the server but it is still showing the old license.

    Appreciate any help.

    Cheers
     
  2. jimbo59

    jimbo59 Member

    Joined:
    Nov 17, 2017
    Messages:
    358
    Likes Received:
    77
    You restarted all services?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Nov 1, 2017
    Messages:
    149
    Likes Received:
    15
    Hi sohc,
    You could also try to Refresh the License key information. This can be found to Dashboard >> Settings >> License >> Refresh License key information.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,473
    Likes Received:
    283
    Also how did you apply the new licence key?
     
Thread Status:
Not open for further replies.