Solved Date and time formate

Discussion in '3CX Phone System - General' started by ltifoski, Aug 9, 2017.

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  1. ltifoski

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    Dear, how are you?

    I need to change the date and time format that appear in my call logs and also in call recordings. I did not find anything to talk about. Can someone help me? I thank you!

    Lucas Tifoski
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @ltifoski

    Can you please let us know which PBX version you are on? Also how is the format now and how would you like it to be?
     
  3. ltifoski

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    Hello @YiannisH_3CX

    My version is 15.5.The actual format of date is MM/DD/YY and my format of hour is HH:MM:SS using AM and PM. But i want the following format for all:

    Date: DD/MM/YY and hour HH:MM:SS using 24 hours format! Is possible?

    Thanks!

    Lucas Tifoski
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    This is controlled by the language you select in the top right of the management console. If you select English (UK) then the format will change to DD/MM/YY. Refresh the browser once you perform the change
    Try it and let me know
     
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  5. ltifoski

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    It's working!!! Thank you very much!

    I have other question:

    In recordings, there is any way to reduce the quality of files to take up less space?

    Thanks.

    Lucas Tifoski
     
  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    The recording format is standard and cannot be changed. The size was increased so that gmail can now play the files.
     
  7. Gavin Hill

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    I'm looking to make this change too, but I only have "English" as an option, not "English UK"

    [​IMG]
     
  8. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

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    Hello Gavin Hill,

    Please note that in order to have the English US and English UK options you have to update your PBX to the latest version.
     
  9. Gavin Hill

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    I'm already running 15.5.1694 - do I have to upgrade to SP1?
     
  10. IoannisM_3CX

    IoannisM_3CX Support Team
    Staff Member 3CX Support

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    Hello,

    Yes that's correct. The latest version is SP1.
     
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