- Joined
- May 4, 2010
- Messages
- 211
- Reaction score
- 37
I'm setting up a new 3CX system and I need to implement a manual Day/Night Mode button. I'm using Polycom phones and this functionality needs to reside on the SPIP670 phone that the receptionist will use.
Setting up Day/Night Mode is easy enough, using either the Emergency Dial Code or setting up Custom Speed Dial buttons to select Available, Away, and Out of Office status.
The problem is that I've got to have a visual indication on the SPIP670 of the 'status' of the system (or the receptionist's extension, if I use the Available/Away/Out of Office method).
I know that I can use 3CXPhone for Windows to monitor the status of the entire system, but in this case, the customer wants this visual indication on the phone.
BLF lights only show when an extension is actually in a call. They will not show if an extension is set to Do Not Disturb or any other 'status' (such as Away or Out of Office).
The Polycom phones actually support SIP Presence, which would work great, but it appears that 3CX does not support SIP Presence (even Asterisk supports that).
So, has anyone come up with a way to get a visual indication of the 'status' of an extension, or the 'status' of the 3CX system (In Office Hours or Out of Office Hours) on a Polycom phone?
John Rayfield, Jr.
Setting up Day/Night Mode is easy enough, using either the Emergency Dial Code or setting up Custom Speed Dial buttons to select Available, Away, and Out of Office status.
The problem is that I've got to have a visual indication on the SPIP670 of the 'status' of the system (or the receptionist's extension, if I use the Available/Away/Out of Office method).
I know that I can use 3CXPhone for Windows to monitor the status of the entire system, but in this case, the customer wants this visual indication on the phone.
BLF lights only show when an extension is actually in a call. They will not show if an extension is set to Do Not Disturb or any other 'status' (such as Away or Out of Office).
The Polycom phones actually support SIP Presence, which would work great, but it appears that 3CX does not support SIP Presence (even Asterisk supports that).
So, has anyone come up with a way to get a visual indication of the 'status' of an extension, or the 'status' of the 3CX system (In Office Hours or Out of Office Hours) on a Polycom phone?
John Rayfield, Jr.