DDO Configuration.

Discussion in '3CX Phone System - General' started by wzaatar, Dec 27, 2007.

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  1. wzaatar

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    Hello,

    I've successfully setup my DDI (Provider: DDI2.net) and SIP connection/audio works fine. Now, I'm trying to get it to run DO.

    I can dial a number and it rings, when the called party picks up, I can't hear them and they can't hear me. I suspect it's a codec issue (Although DDI works perfectly well). I've set the config to try all 3CX supported codecs with no better result.

    Any clues?

    PS: The DDI2 FAQ mentions support for G729, G723 and G711.

    Cheers,

    Wadih
     
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  2. Nick Galea

    Nick Galea Site Admin

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    it could also be a firewall issue. Run the firewall checker to see that all is OK.

    Note the free edition only supports G711. G729 is only supported in the commercial editions....
     
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  3. wzaatar

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    Thanks for the prompt reply.

    Firewall check gives a pass on everything but port 9005, error: Used by 3CXPhoneSystem Web Server.

    A quick question. If DDI is working, should DO work too? I am getting calls and audio is fine inward. It's the outgoing calls that have no audio at all.

    Thanks again!

    W.
     
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  4. Nick Galea

    Nick Galea Site Admin

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    So you can make inbound and outbound calls fine using DDI2.net But not using DO? I dont understand whta DO is, is that another VOIP provider? If it works with 1 VOIP provider but not with the other, then check the server status log to see what is going on. If it works with DDI2 then its not a firewall issue.

    Best to use a supported VOIP provider....
     
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