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Solved Debian SBC call forwarding

Discussion in '3CX Phone System - General' started by Sean York, Mar 20, 2017.

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  1. Sean York

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    Greetings,

    I was hoping someone might be able to help me with this: I have SNOM 821s and SNOM 870s both have the latest compatible firmware, but when you set call forwarding on the phones, it does not work when the phones are provisioned to the Debian SBC. STUN/Local works fine.

    Thanks for any replies :)
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    Hi Sean,

    This doesn't work and the reason is that the SBC does not support 302 diversion (call forwarding ). You need to use the extension forwarding rules. For instance you can set the "away" status to forward all calls to specific number and when the user needs to apply that rule can dial *31. Please note dial codes: *30 Available, *31 Away, *32 Do Not Disturb, *33 Lunch and *34 Business Trip
     
  3. Sean York

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    Perfect, I figured that was the case and have already set the proper rules. Thanks for the help!
     
  4. GiannosC_3CX

    GiannosC_3CX Guest

    Hi Sean,

    Glad to hear your case is resolved and thanks for update the post :)
     
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