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Define call types in Call Reporter

Discussion in '3CX Phone System - General' started by cjtrevor, Feb 12, 2015.

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  1. cjtrevor

    Feb 9, 2012
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    Within Call Reporter, Settings, I'm trying to set the call types for local, national, mobile, etc.

    I'm struggling to do this -
    Local needs to be say Prefix = 01908, length = 11
    National needs to be Prefix = 01, 02, 03 and length = 11

    This is standard call prefixes for anyone in the UK, although individual local prefix will vary, eg could be 01525, 0207, 01234, etc etc but any other 01, 02 or 03 would be counted as national call.

    The problem is that then local calls also get counted as national calls. As in my example above, 01908 gets caught by the 01 for national as well.

    Is there a syntax I can use to exclude 01908 from my national calls? I've tried Prefix = 01, 02, 03, -01908 but it doesn't work.

    Thank you for any help.
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