Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Delay in answer using X-Lite

Discussion in '3CX Phone System - General' started by infostudi, Dec 20, 2007.

Thread Status:
Not open for further replies.
  1. infostudi

    Joined:
    Dec 11, 2007
    Messages:
    4
    Likes Received:
    0
    Hello, I'm using 3CX v5.0.3752.0.

    When I call an extension that is using X-Lite 3.0, after he answers the call, there is a 3-4 seconds delay before the call is established.
    In other words, when the other party says "Hello", I still hear the ring tone.
    With other softphones (like SJPhone), there is no problem.

    Any suggestions? Thanks in advance.
     
  2. infostudi

    Joined:
    Dec 11, 2007
    Messages:
    4
    Likes Received:
    0
    Sorry, I forgot to post the server status log:

    • 10:51:35.654 CallCtrl::eek:nLegConnected [CM503007]: Call(1): Device joined: sip:161@192.168.227.160:37716;rinstance=912b3e5962a2d243

      10:51:35.654 CallCtrl::eek:nLegConnected [CM503007]: Call(1): Device joined: sip:150@192.168.227.160:35420;rinstance=4febcf048fc7afdb

      10:51:21.780 Extension::printEndpointInfo [CM505001]: Ext.161: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1011s stamp 41150] Transport: [sip:192.168.227.6:5060]

      10:51:21.780 CallCtrl::eek:nAnsweredCall [CM503002]: Call(1): Alerting sip:161@192.168.227.160:37716;rinstance=912b3e5962a2d243

      10:51:21.530 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(1): Calling: Ext:161@[Dev:sip:161@192.168.227.160:37716;rinstance=912b3e5962a2d243]

      10:51:21.530 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:161@voip.xxxx.it]

      10:51:21.530 Extension::printEndpointInfo [CM505001]: Ext.150: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Bria release 2.1.1 stamp 43324] Transport: [sip:192.168.227.6:5060]

      10:51:21.186 CallCtrl::eek:nIncomingCall [CM503001]: Call(1): Incoming call from Ext.150 to [sip:161@voip.xxxx.it]
     
Thread Status:
Not open for further replies.