3CX CFD is an awesome tool. Thanks to the team. I have managed to build a working dialer app that queries a database and calls out the customer number, collects response and writes it back in the database. In my dialer, 'Make call From' is the customer number and 'To' is the internal Queue number for the 2nd voice app which basically plays out the welcome prompt and menu options. My issue is, there is a 3-4 second delay once customer is connected and before the prompts start playing. My client is of the opinion that this may cause some customers to hang up the call before the system start playing. Is there a way I can bring down this delay?