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Delay with 1 provider

Discussion in '3CX Phone System - General' started by rabrol, Apr 3, 2008.

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  1. rabrol

    Mar 11, 2008
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    Hi all.

    I have several VOIP providers running through the system here in Canada. However, I receive a delay when I use only one of the providers. Outbound & Inbound calls via providers in Europe suffer no delay at all, yet the closer North American provider does!

    When I use the provider directly through my ATA there is no perceptible delay. Codec is G711u.

    Why would 3cx introduce delay on this 1 provider (the on that will be handling the majority of calls)????
    I am running the server on a P4 1.8Ghz with 512Mb RAM. The server is also running a VNC client so I can control it from other computers in the house.

  2. SY

    SY Well-Known Member
    3CX Support

    Jan 26, 2007
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    3CX PBX doesn't differentiate SIP "entities".
    If your "only one of the providers" has a delay then could you ask them for support (if you cannot publish information here)?

    Thanks a lot
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