Deleting Extensions should delete all references to the ext.

Discussion in '3CX Phone System - General' started by Meg, Nov 8, 2013.

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  1. Meg

    Meg

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    When I delete an extension, I should be able to expect all references to that extension to be automatically deleted. Right now, I have to go in and manually delete the data folder that contains the voicemail greeting, the shared folder that contains recorded calls, and the inbound rules for that extension. This is way too manual.
     
  2. leejor

    leejor Well-Known Member

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    Re: Deleting Extensions should delete all references to the

    Which version are you using?

    This behaviour could be intended, for a reason, or it could be a oversight, depending on your view.

    Some users may have deleted an extension, on purpose, or by mistake, then attempted to create it again, only to find, to their dismay that all voice-mails had disappeared.
     
  3. Meg

    Meg

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    Re: Deleting Extensions should delete all references to the

    We are still on version 11. Voicemail messages have always deleted. But the greeting and inbound rules stayed as well as the recording share folder.
     
  4. leejor

    leejor Well-Known Member

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    Re: Deleting Extensions should delete all references to the

    I'm wondering (haven't tested), if in version 12, that has been changed.

    If it has been changed, then that would tend to indicate that the behaviour you are experiencing, was "overlooked" in the previous versions.

    ...and perhaps, one additional reason to upgrade.
     
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