Deregistering after a couple of minutes

Discussion in 'Android' started by GonzaloS, Feb 2, 2018.

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  1. GonzaloS

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    Hi,

    I am able to connect to the server but if I don't keep the app open as soon as it goes to the background it gets disconnected from the server.
    I set up the configuration to stay alive in the background yet it does not.
    Any idea how to keep the app alive?

    Thanks
     
  2. Marios Neophytou

    Marios Neophytou Support Team
    Staff Member 3CX Support

    Joined:
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    Hello @GonzaloS,

    I suggest to delete that extension and recreate it again with all the appropriate setting.

    Thank you
     
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