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Deskphone Directory - Display All Numbers

Discussion in 'Ideas' started by Oliver Lowth, Dec 13, 2016.

  1. Oliver Lowth

    Dec 13, 2016
    Likes Received:

    We noticed an issue with the global phonebook whereby not all numbers get displayed on the physical deskphone.
    Upon doing some testing and speaking with Support, it was noticed that only contacts with the "mobile" field populated get displayed on the deskphone and this is by design.

    It would be nice to be able to have all global phonebook entries push to the deskphone directory, rather than having to go through all entries and ensure only the "mobile" field is populated.
    All entries display using the softphone, however we have a couple of standalone phones not connected up to a computer w/ softphone.

    3CX running version 15
    Deskphones - Snom 715/725 running firmware

    Many thanks
    jlinds likes this.