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Deskphone to Softphone hand off.

Discussion in '3CX Phone System - General' started by Sean Glasspool, Feb 27, 2018.

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  1. Sean Glasspool

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    Hi Again,

    Working on a solution and we are up against a hosted Mitel offering.

    One feature they have is desk-phone to soft-phone hand over where by a user can pass a call from a desk-phone and had it off to their soft-phone. Its a winning feature for Mitel. MiCollab desktop and Mobile Hand off.

    Is there a similar feature I am unaware of for 3CX? I would like to avoid using different extensions for desk phones and soft-phones.

    Many thanks!

    Sean
     
  2. 3CXDude

    3CXDude New Member

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    Only way I can think of is to park the call and pick from the other device
     
  3. Sean Glasspool

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    Yeah. I was hoping for a slicker way........
     
  4. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

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    Hi Sean Glasspool,

    Currently there is not such a feature available but feel free to open a thread in the Ideas section of the forum for up voting.
     
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