I have upgraded from Version 8 to Version 9. I like the improved prompt on the Dial By Name, much nicer. However, one Extension only has a 2 digit last name, Wu. I get two results: 1. 3CX sits an waits for the third key to be pressed. 2. Returns Extension not found. My first questions is, does less than 3 letters work for Dial By Name? Second, if it only works with 3 or more, how do i overcome this? Michael.