Hi, 3CXPSSB v9.0.13545.594 SP.5a I used to be able to dial *20* from an extension outside our main ring group to pick up an inbound call. I am not sure when this stopped working (3CX v8 to v9, or a v9 SP), but now when I dial this Dial Code it routes to an outbound line. Other system Dial Codes work such as *1, *2, *4, *60, *61, etc.. We are using SNOM 820’s and 870’s with a combination of VoIP trunks and PSTN devices (Patton). Any assistance on this would be appreciated. Troy.