Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Dial Code "Out of Office Hours" for PSTN and Voip Trunk

Discussion in '3CX Phone System - General' started by Eurylink, Aug 13, 2010.

Thread Status:
Not open for further replies.
  1. Eurylink

    Eurylink New Member

    May 25, 2008
    Likes Received:
    I notice the function to set Office and Out of Office Hours by dial code but i saw that it set in/out of office Only for Extension and not for PSTN and Voip Trunk. Many of my Company 3CX setup have a Voip/PSTN Trunk that redirect to an Queue/Ringgroup during office hours and to an IVR during out of office. Dial Code (*64...) permit to setup status of extension Only but not the status of Trunks. Now to solve the issue and to have ability to setting office hours manually a setup dummy extension after Trunks with a rule for office/out of office hours.
    But this is not an elegant solution obviously.
    Is there another solution for my needs ?

    I would prefere a more complex dialcode with the ability to set the status for extension but also for trunks. For example:
    *64 .... for extensions and *65 for trunks. For example *65X*10000 to setup status of trunk 10000.
    In this case will be sufficient to program dial code on IP Phone to setup trunk status.

    tx in advance
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.