Hello, We have some users that do not have access to the 3CX Windows Phone App or the iOS App however they would like to allow their users to set forwarding rules via their phone when they will be away from the office. Using the user web management console is also not an option. Does 3CX have a Dial code that can allow users to enable call forwarding to a specific extension? For example, Extension 101 would like to dial a dial code followed by the extension they would want all calls to be forwarded to. Can this be done? UPDATED User dan_tx pointed out a fix On all Yealink T4x and T2x units in order to have the forwarding feature from the phones work you must edit the provisioning template for the yealink phones. Locate: Code: bw.feature_key_sync = 1 And replace it with: Code: bw.feature_key_sync = 0 Alternatively you can login to the phone's web console and go to Features, Select General Information, Look for Feature Key Synchronization and change it to disabled. Once this is done the phone will begin to forward calls properly. For more information please review the posts made by user @dan_tx in this thread! I hope this information is useful to someone in the future!