Dial extensions in speed dial/contacts

Discussion in 'Ideas' started by tim942, Oct 15, 2015.

Dial extensions in speed dial/contacts 5 5 5votes
5/5, 5 votes

  1. tim942

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    Yes I know, Yealink has been promising a wait/pause for a while now. But there must be some way we can incorporate this into 3CX. Either with (x), (ext), (,), or (#).
     
  2. SMS-Automation

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    I strongly support this feature request!

    We switched to 3CX (with Yealink phones) from a traditional PBX. Most users took for granted possibility to dial a contact with an extension, not just a general phone number of a company. Now we hear a lot of complaints about this missing feature.

    This feature was requested from Yealink for years. They keep promising to introduce it in future firmware releases but nothing really changes. See this thread for instance: http://forum.yealink.com/forum/showthread.php?tid=207
     
  3. leejor

    leejor Well-Known Member

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    The device (phone) has to be able to do this. The initial digits would be sent with a SIP message, and the remaining, using DTMF. At the 3CX end, any changes would have to adhere to SIP standards and be able to accommodate any type of trunking the client was using. The set could possibly do this, but obviously this isn't a simple implementation, or, there is not enough demand to warrant the time developing it (at this point).
     
  4. paurus

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  5. Jon George

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    How are you supposed to add an external number to a conference call when they don't have a DID? This feature is definitely needed!