Dial or receive call on windows but speak using IP Phone

Discussion in '3CX Phone System - General' started by Raman Kalia, Nov 23, 2017.

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  1. Raman Kalia

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    Hi,

    Can a user dial a call using windows soft client but rather speak using IP phone. Many users want to use headsets of IP phone.

    Regards,
    Raman Kalia
     
  2. leejor

    leejor Well-Known Member

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    It can depend on the sets you are using. You want to use CTI mode. Do a search for that.
     
  3. Saqqara

    Saqqara Active Member

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  4. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @Raman Kalia

    As already been said here, CTI is what you need. Both the windows client and the web client support this.
    Basically you will need to provision the windows client and ip phone with the same extension and switch to CTI Mode on the client. As for the web client, you'll need to login with the extension provisioned on ip phone
     
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