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dial tone in ring group

Discussion in '3CX Phone System - General' started by generations, Mar 10, 2013.

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  1. generations

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    Hello,

    When i route an external line directly to a ring group the caller hears a ring/dial tone, when an auto attendant first answers the call and then transfers it to a ring group the caller hears nothing (no music no ring/dial tone) is there a way to change this ??
     
  2. jpillow

    jpillow Well-Known Member

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    Do you have no file selected for MOH?
     
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