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Dialing through 3CX MyPhone - muted call

Discussion in 'Windows' started by jimjones, Jan 10, 2012.

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  1. jimjones

    Jan 10, 2012
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    When I try to call on outside line through 3CX MyPhone program, instead of hearing a 'ringing tone' I hear my hold music, and when the call is answered I have to press the mute b.

    Is there anyway I can stop this happening? I would prefer to hear a ringing tone until the call is answered.

    Thanks in advance,
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