Dialling with country code

Discussion in '3CX Phone System - General' started by Dida28, Oct 5, 2007.

  1. Dida28

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    Hi,

    I have a problem, when I dial with softphone (LANCOM Advanced VoIP, with Outlook-Add-on) with international dialling code, e.g. : +49 (Germany)

    Code:
    23:15:22.586 CallConf::onIncoming [CM003002] Call(58): Destination not available for call from sip:103@192.168.0.1 to sip:+498003301000@192.168.0.1 
    23:15:22.586 CallConf::Rejected [CM103005] Call(58) is rejected: Destination does not exist, or is not registered 
    23:15:22.492 CallConf::onIncoming [CM103002] Call(58): Incoming call from 103 (Ext.103) to sip:+498003301000@192.168.0.1 
    
    When I convert "+" into "00" it works fine. But outlook handles the phonenumbers only with "+" international dialling code + number. Is there a way to convert "+" to "00" with 3cx.

    Thanks and nice greeting from near munich,
    Dida
     
  2. miraportuga

    miraportuga Member

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    Try to set an outbound rule with a "+" instead of a 00. I think im not wrong by saying that will work too.

    Cheers
     
  3. Mirzab

    Mirzab Member

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    In outbound rule you would enter "r00" in field for transform mask - translated it means remove first character and insert 00. I think my friend above got it reversed :oops:
     
  4. Nick Galea

    Nick Galea Site Admin

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    yes, outbound rule is a good idea.

    Just FYI, in version 4 we will have something called E164 number processing. E164 numbers are how Outlook stores numbers. You can then preprocess these numbers how you want.

    Anyways Version 4 comes with its own VOIP client with outlook integration. So you wont need the LANcom phone client anymore :)
     
  5. 5qg4

    5qg4 Active Member

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    How about the calling E164 number processing? That's mean it can be allow to make some modification at calling E164 number. Actually, the default setting should be use extension number as the calling E164 number. I would like to add prefix to the calling E164 number. Any plan? Hopefully, 3CX can support this feature ASAP.
     
  6. Dida28

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    Thank you to all, the solution was to create an outbound rule.
    + --> r00
     
  7. Mirzab

    Mirzab Member

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    Thanks for posting the Thanks :lol:
    Its nice to know when it works out, makes the effort worth it.
     
  8. stash

    stash New Member

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    Hi,


    Where should i put the r? is it on the prefix? I'm having problem with +1671 when i dial on outlook with +.

    I have outbound rule Prefix 1671 strip 4 and works fine but when the number in outlook has + infront of 1671 i cannot make calls.


    Thanks,

    STASH
     

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