- Joined
- Mar 23, 2008
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- 30
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I have successfully setup 3cx v10, Myphone, 3cxPhone v6 and outlook 2010 addin and dial out from my home PSTN line using Linksys SPA3102. I just need to click on the 3cx Add in, press the phone number icons and the dial is made and calls goes through.
However, my office needs the users to press '9' to get a outside tone, then dial 8digits number. For example, 9->Listen to dialtone->12345678 to make a call to 12345678. The phone lines should be connected to a PBX somewhere, hidden and not accessible by end user like myself and unhelpful admins. I have googled for several days and tried out several methods but am unable to make any call due to the PBX. The focus is on automated dialing (ie from outlook dial out), instead of manually pressing the buttons on softphone or analog phones.
I have tried dialplans using 9,: or 9: [eg (xx.|<9,:>xx.<gw0>)]or setting the one stage option to NO, changing the Prepend and digit strip of 3cx Myphone, and so on.
As I am unfamiliar with analog phone, am I barking up the wrong tree? To do that successfully do I need to look at
a) Dial Plan on the Linksys SPA3102 or
b) Dial Plan on the 3cx MyPhone
c) Measuring the voltage of the on/off hook
d) Set up some sort of 2 stage dialing on the 3cx or
e) Set up some sort of 2 stage dialing on the SPA3102....
Anybody who have any insight in these could point me in the right direction so that I can continue my googling and trial?
Thank you for any help
However, my office needs the users to press '9' to get a outside tone, then dial 8digits number. For example, 9->Listen to dialtone->12345678 to make a call to 12345678. The phone lines should be connected to a PBX somewhere, hidden and not accessible by end user like myself and unhelpful admins. I have googled for several days and tried out several methods but am unable to make any call due to the PBX. The focus is on automated dialing (ie from outlook dial out), instead of manually pressing the buttons on softphone or analog phones.
I have tried dialplans using 9,: or 9: [eg (xx.|<9,:>xx.<gw0>)]or setting the one stage option to NO, changing the Prepend and digit strip of 3cx Myphone, and so on.
As I am unfamiliar with analog phone, am I barking up the wrong tree? To do that successfully do I need to look at
a) Dial Plan on the Linksys SPA3102 or
b) Dial Plan on the 3cx MyPhone
c) Measuring the voltage of the on/off hook
d) Set up some sort of 2 stage dialing on the 3cx or
e) Set up some sort of 2 stage dialing on the SPA3102....
Anybody who have any insight in these could point me in the right direction so that I can continue my googling and trial?
Thank you for any help