DID Block + (Inactive) Extensions

Discussion in '3CX Phone System - General' started by bdarcyevans, Oct 29, 2016.

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  1. bdarcyevans

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    Hi all,

    Wondering what everyone's typical approach is when using a 100 DID/number range and you have extensions that are no longer needed. Do you tend to leave them there or do you prefer to delete inactive extensions altogether and then re-create the extension and inbound rule once it becomes required again?

    I've taken to leaving them there, but re-generating passwords and setting them to disabled but am wondering what everyone else does in this scenario.

    Brendan
     
  2. ian.watts

    ian.watts Active Member

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    Let's first dissect those two different objects.

    DIDs are provided by the trunk.
    Extensions are native to the system.

    I assign unused DIDs to the Operator extension and route them that way.
    I delete unnecessary extensions.
    Last, I don't assume the extension number and the masked DID number are one to one.. that assumption is misleading and a rather obsolete approach.
     
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