DID display name not seen on phone display.

Discussion in 'Windows' started by Ram!, Feb 9, 2015.

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  1. Ram!

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    Hi,

    We have two trunks voiptalk and voip-unlimited.

    We have configured inbound dial plan with DDI name, which works fine for voiptalk, however for voip-unlimited it does not work :( .

    I even checked with the provider, they informed that they have not blocked any name.

    I am surprised as it works with voiptalk. Only change between these trunks are that in inbound parameters.

    In Inbound For Voiptalk it is contact : host part "DevHostPort" source address/port of the message.
    For Voip-Unlimited it is Request Line URI : host part "DevHostPort" source address/port of the message.

    I even changed the settings for inbound as Voiptalk's and tested with issue still remained :( .

    One wired thing which I noticed is that I can see the DDI name on the soft phone registered in CTI mode with SPA 504G, but not on the phone. I am really confused of why I am not able to see on phone but can see on softphone.

    3cx verion is 12 and all the phones used as Cisco SPA504G.

    Any help would be appreciated.
     
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