Excuse my ignorance, I am a newbie... I have two issues: 1) I've successfully purchased and setup a new 3CX v7 server with my account from NexVortex. I can make a receive calls just fine however when I add my additional DID numbers from NexVortex, they do not work. I've contacted NexVortex about the issue and they tell me the following: I've made this change to in the "Edit Provider" section of 3CX but this made no difference. 2) My second issue is that being a small company, we have several people working double-duty. I have a DID for each department but would like outgoing calls to have different caller ids based on which department is doing the calling. For example, I have one person doing sales and accounting. If she is making a sales call I need her outbound caller id to be 269-555-1212. If she's making a call to a vendor I need her outbound caller id to be 269-555-1414. NexVortex says this is possible however it needs to be setup in 3CX. How do I go about that? Please help.