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- Jan 30, 2014
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We have 3cx connected to PSTN BRI lines via a SmartNode 4638. We do not use VOIP or a VOIP provider.
We have DIDs provided by our teleco provider.(BT)
We have set up Inbound Rules to transfer incoming calls to the DIDs to individual extensions but instead they are just going through to the default operator extension. The Inbound Rules have been set up on all of the Gateway Ports
The Server Activity Log does not have the DID number dialled present in the "to" header. It has the default operator extension.
What could the problem be? We would appreciate any suggestions.
Cheers
Pat
We have DIDs provided by our teleco provider.(BT)
We have set up Inbound Rules to transfer incoming calls to the DIDs to individual extensions but instead they are just going through to the default operator extension. The Inbound Rules have been set up on all of the Gateway Ports
The Server Activity Log does not have the DID number dialled present in the "to" header. It has the default operator extension.
What could the problem be? We would appreciate any suggestions.
Cheers
Pat