Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

DID problem

Discussion in '3CX Phone System - General' started by moosean, Mar 12, 2009.

Thread Status:
Not open for further replies.
  1. moosean

    Joined:
    Mar 12, 2009
    Messages:
    1
    Likes Received:
    0
    Hi,

    we have a problem determining the called number with our VOIP providers.
    We have a lot of numbers on 1 account , and the incoming number is always the same (main) number.
    The actually called number is listed in the sip-diversion field. In the log extract below, you'll see that the number called is xxxxxx80 when actually the number called was xxxxxx82. (as listed in the diversion field)

    Is there a way for 3cx to use the info from the diversion field ?

    [CM500002]: Info on incoming INVITE:
    INVITE sip:035559680@81.83.17.99:5060;rinstance=390e8950fe1374e1 SIP/2.0
    Via: SIP/2.0/UDP 85.119.188.3;branch=z9hG4bK756d.d1db02c3.0
    Via: SIP/2.0/UDP 85.119.188.2:5060;received=85.119.188.2;branch=z9hG4bK09d48ad3;rport=5060 Max-Forwards: 69
    Record-Route: <sip:85.119.188.3;lr=on;ftag=as6e723019>
    Contact: <sip:0475816783@85.119.188.2>
    To: <sip:035559680@85.119.188.3>
    From: "0475816783"<sip:0475816783@85.119.188.3>;tag=as6e723019
    Call-ID: 39a7b2e33ba08a28722173782ece2598@85.119.188.3
    CSeq: 102 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
    Date: Thu, 12 Mar 2009 08:40:52 GMT
    Supported: replaces
    User-Agent: Integrics Enswitch Content-Length: 0
    Diversion: <sip:035559682@ast1>
    X-Enswitch-RURI: sip:035559680@85.119.188.3
    X-Enswitch-Source: 85.119.188.2:5060
     
  2. jim@itstod.se

    jim@itstod.se New Member

    Joined:
    Apr 7, 2008
    Messages:
    100
    Likes Received:
    0
    Speaking about the Diversion header, I would also like to have the possibility to use Diversion header when routing calls to external numbers.

    The VoIP providers we work with all say they support Call Diversion and that the use of this is the only way to keep the calling party's number when routing the call to a cell phone.

    I think everybody who uses a cellphone expects to see the calling number.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. William400

    William400 Well-Known Member

    Joined:
    Aug 21, 2006
    Messages:
    1,005
    Likes Received:
    0
    Hi

    The use of the field you require is currently not possible.

    May I recommend that you post a Feature request on this via the Feature Request Forum board, then post the URL to the request in this thread for others to interact with.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. bert

    Joined:
    Apr 4, 2009
    Messages:
    1
    Likes Received:
    0
    Hi moosean,

    I presume you use a provider in belgium?
    maybe 3starsnet...

    I have the exact same problem..

    Did you found a solution or workaround?

    (Maybe also dutch-speaking??)

    Thx


     
Thread Status:
Not open for further replies.