HJK
Customer
- Joined
- Dec 4, 2008
- Messages
- 11
- Reaction score
- 0
HI,
we have a problem with our DID numbers routing to the right extensions.
I have read the forum intensively, but could not find the answer I need.
I read the manual, about troubleshooting DDI and there it says to look at the login, searching for the string: incoming call from
this is what I get:
21:36:16.970 CallCtrl:nIncomingCall [CM503001]: Call(1): Incoming call from xxxx320226@(Ln.641144@Phonedata) to [sip:[email protected]:5060;user=vmail]
so I'm calling with my mobile phone xxxx320226 (put some x in, for private reason! ;-) ) one of my DID numbers, but my to shows something completly different
[sip:[email protected]:5060;user=vmail]
it is showing where my called is routed to! 101, which is right. but I need the number there, what is called, right?
Is this something, I can change or fix? or do you have to contact my voip provider??
btw: we have a paid registered version (the latest build of 6)
Thanks in advance for your answer.
Harjo Kompagnie
we have a problem with our DID numbers routing to the right extensions.
I have read the forum intensively, but could not find the answer I need.
I read the manual, about troubleshooting DDI and there it says to look at the login, searching for the string: incoming call from
this is what I get:
21:36:16.970 CallCtrl:nIncomingCall [CM503001]: Call(1): Incoming call from xxxx320226@(Ln.641144@Phonedata) to [sip:[email protected]:5060;user=vmail]
so I'm calling with my mobile phone xxxx320226 (put some x in, for private reason! ;-) ) one of my DID numbers, but my to shows something completly different
[sip:[email protected]:5060;user=vmail]
it is showing where my called is routed to! 101, which is right. but I need the number there, what is called, right?
Is this something, I can change or fix? or do you have to contact my voip provider??
btw: we have a paid registered version (the latest build of 6)
Thanks in advance for your answer.
Harjo Kompagnie