markf100
Free User
- Joined
- Jun 11, 2017
- Messages
- 27
- Reaction score
- 4
Attempting to set up DID functionality.
Gone through the documentation and it seems straight forward with little variation so it should work but having no success.
Have a main number and several DID numbers and what to link them to specific extensions. Setup the appropriate Inbound Rules but get the same results every time, the DID ends up on the main number.
The extension works without problems and the Inbound conditions seem simple - choose the extension, choose the environment so when called externally via the DID the number flows to the extension. Seems simple but there must be some other condition as I am sure this has been done many times.
Would appreciate any feedback and any way to confirm that the DID is operational.
Thank you.
Gone through the documentation and it seems straight forward with little variation so it should work but having no success.
Have a main number and several DID numbers and what to link them to specific extensions. Setup the appropriate Inbound Rules but get the same results every time, the DID ends up on the main number.
The extension works without problems and the Inbound conditions seem simple - choose the extension, choose the environment so when called externally via the DID the number flows to the extension. Seems simple but there must be some other condition as I am sure this has been done many times.
Would appreciate any feedback and any way to confirm that the DID is operational.
Thank you.