Different open time for menu 1..2.3...

Discussion in '3CX Phone System - General' started by Delphiguru, Feb 9, 2011.

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  1. Delphiguru

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    Hi

    I have last version of 3cx , i have 3 menu for incoming call.

    1 commercial , 2 support , 3 other...

    commercial should to have open time : 9:00 17:00
    support should to have open time : 9:00 15:00

    how i can to set different time for menu 1..2.3. ?
    when a user press "2" i should play a Mp3 with "we are closed".

    Best Regards
     
  2. abc123

    abc123 Active Member

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    Similar to the other post about sub menu 2 above

    Dummy extensions are your friend as they help with routing calls.

    Set up a dummy extension for each menu (1, 2, 3) and set their hours.

    When a user presses 1 it goes to dummy 1 which if in hours just forwards to where you want to go, if out of hours can say we are closed or even leave a voicemail.
     
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