Digital assistant - error message

Discussion in '3CX Phone System - General' started by WolfgangP, Jul 19, 2007.

  1. WolfgangP

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    Hi,

    Great product!, :D

    I download the freeware version and have been tyring various features, the Digital receptionist is not really working, when I call from a PSTN, I get a message in a text to voice system saying " An error occurred in IVR session, sorry" and the line hangs up, I have copied the call log and plated it here, any pointers?

    18:37:38.421 StratInOut::eek:nCancel [CM104009] Call(9): Call from Ln:10000@Gateway to 801 has been terminated
    18:37:25.453 CallLegImpl::eek:nConnected [CM103001] Call(9): Created audio channel for Ln:10000@Gateway (192.168.0.7:9000) with Media Server (192.168.0.1:7048)
    18:37:25.328 CallConf::eek:nIncoming [CM103002] Call(9): Incoming call from 0117826128 (Ln:10000@Gateway) to sip:10000@192.168.0.7

    I am using SPA 400 for PSTN Calls runnung Win200 Server and the IP phones are SPA 921.
     

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